Training

crisis management trainingBlueline only use accredited trainers who have contemporary expertise in their specific subject. We have provided training in our specialist areas of crisis management, investigation and overseas travel safety to a wide range of clients.
The training can be delivered throughout the UK and abroad. We can also deliver in-house training and will adapt the content of the course to your specific needs.

Please contact us to discuss your requirements.

 

Crisis Management Training

Crisis Management Team Training – full day
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• Essential for successfully implementing a new plan or testing an existing plan
• Suitable for all members of a crisis management team
• Input of the theory covering roles and responsibilities and legal issues
• Case studies
• Scenario based table top exercise
Defensible decision making – half day
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• Based on the Association of Chief Police Officers (ACPO) recently published “National Decision Model”
• Demonstrates how linking decision making to the values of the organisation and the need to proportionate, legal, accountable and necessary
This course is for anyone who could be in a position to make critical decisions that will be subjected to scrutiny at a later date
Loggist Training – half day
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• Essential for staff nominated to perform this role but also applicable for managers
• Provides guidance on logging information, decisions and actions
• Advises on what to record and how to record it

Crisis Management Media Training

Crisis Communications Workshop – half day
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• Suitable for executives at all levels, including senior management and staff in public-facing or marketing roles
• Combines crisis management theory with case studies
• No limit on participant numbers
Media Training Programme – full day
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• Suitable for both ‘beginners’ and more experienced spokespeople
• Two opportunities to practice interview skills with a professional cameraman
• Combines media interview theory with practical exercises and role-play
• Full- and small-group discussion
• Maximum of 8 participants per course
Combined Crisis Communications Workshop and Media Training Programme – full day
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• Suitable for both ‘beginners’ and more experienced spokespeople
• One opportunity to practice interview skills with a professional cameraman
• Combines crisis management theory with case studies
• Teaches media interview theory using practical exercises and role-play
• Full- and small-group discussion
• Maximum of 8 participants per course
Half-day Media Training Programme (4 hours)
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• Intensive course suitable for both ‘beginners’ and more experienced spokespeople
• Combines media interview theory with practical exercises and role-play
• One opportunity to practice interview skills with a professional cameraman
• Small-group discussion
• Maximum of 4 participants per course
‘Refresher’ Media Training (2 hours)
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• Intensive ‘one-to-one’ programme for experienced spokespeople
• Combines media interview theory with practical exercises and role-play
• One participant per session

Other bespoke options are available – please contact us to discuss your requirements.


Investigation

Workplace Investigations 3-5 days
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• A comprehensive course that provides delegates with the knowledge to conduct an investigation in line with the law and best practice
• Relevant to managers overseeing investigations, human resources and investigators
• Demonstrates a fair internal discipline, malpractice and grievance investigation process
• Outlines the legal process and key legislation
• Intelligence and investigation management
• Interviewing
Investigative Interview Training – 1 to 3 days
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• Aimed at anyone who could be called upon to interview a suspect or witness in the workplace
• Follows the principle of PEACE
• Questioning styles and communication skills
• The course will be adapted to your needs
Interviewing Sex Offenders Awareness training – 1 to 2 days
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• A course specifically designed for investigators needing to interview an employee found with an indecent image on their computer
• Explains the history of offending and behaviour
• Provides guidance for interview planning and preparation
• Practical interview exercises
Counter-Surveillance Training – 1-3 days
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• Designed for anyone working in a hostile or dangerous environment or potentially at risk
• Anyone involved in close protection
• Provides the theory on recognising surveillance teams
• Planning routes and briefing
• Realistic exercises
Intelligence and Investigative skills

We offer a comprehensive range of intelligence and investigative skills training suitable for both the public and private sector.

Contact us to discuss your requirements.


Overseas Travel Safety

Business Abroad – half day
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• An essential course for companies who have a duty of care to staff travelling abroad
• Designed to assist both those who frequently or infrequently travel abroad on business
• Covers guidance on issues such as natural disaster, political unrest, kidnap, victim of crime, arrival in country meet and greet procedures
• Can include guidance on specific country threats
• Guidance on local culture and customs
• Can be adapted to include accompanying families.
Gap year Travel Safety

Designed to ensure a gap year traveller stays safe, is prepared for the challenges and makes the most of the experience.
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